Most after-hours calls in a wooded, hilly town like Limerick begin with weather. A tree limb on the service drop can rip the mast from the wall, crack the weatherhead or leave the meter socket hanging, and heavy snow on lines can bring them down across driveways. If a wire is on the ground or on your car, fence or roof, assume it is energized. Keep yourself and everyone else well clear, then phone 911 and Central Maine Power. Do not attempt to move the wire or cut branches off it, whatever it is resting on. Report the outage to CMP even if the neighbors already have; the utility uses those calls to map damage.
Responsibility divides at the weatherhead. The drop running to the house and the meter are CMP’s. From the mast inward, including the meter socket, service-entrance cable and panel, the equipment is the homeowner’s, and the utility waits for a licensed electrician to fix it before turning power back on. Goodnow Electric takes calls at any hour, secures the damage, rebuilds the mast and socket where they need it, and lines up the reconnection with the utility. Under the state board’s guidance, fixing a snapped riser or a damaged meter housing counts as a repair rather than a full service upgrade, which keeps an urgent repair from growing into a bigger project. When the damage is bad enough that the service has to be replaced, the new outdoor disconnect rules come into play and you are told before work starts.
Inside, the warning signs deserve a quick response: an outlet or switch that is hot, discolored or sparking, a burning or fishy smell near the panel, lights that sag hard each time the well pump starts, or a main breaker that refuses to stay on. In a 30- to 45-year-old panel, a failing breaker or loose connection can overheat long before anything trips. If the breaker for that circuit is safe to reach, switch it off, and call the fire department first if there is smoke or flame. Then call for an electrician to find the cause. Breakers that trip over and over are doing their job; resetting them repeatedly, or swapping in a larger breaker, only hides the fault until it gets worse.