Electrical emergencies do not keep office hours. An outlet running hot or sparking, a scorched smell by the panel, half the rooms losing power at once, or a main breaker that trips straight back off are all reasons to call promptly. In Alfred's older houses these problems often trace to worn connections or overloaded fuse panels; in newer rural homes they can come from a failed well pump circuit or storm damage. Where you can do it without risk, turn that circuit off at the panel and keep the household away from the device. Any smoke or flame means get out and call 911. Goodnow Electric answers emergency calls at every hour. Repeatedly resetting a breaker or replacing a fuse that keeps blowing only overrides the protection, and that is how fires start behind walls.
Wind and ice bring down limbs on Alfred's wooded roads, and one can pull the service wires off a house and crimp the mast. The utility's side ends where its wires meet the house at the weatherhead, plus the meter; the mast, the meter socket and all the wiring inside are the owner's, and an electrician puts them back together. Should a line come down in your yard or across the road, give it a wide berth, consider it live, and phone the utility and 911. Leave any branches on it where they lie. After the utility makes the scene safe, the mast and socket are repaired and inspected and service is reconnected.
Some emergencies come from inside the house: a well pump that quits in the middle of winter, water rising toward a basement panel during a thaw, or a generator transfer switch that did not engage during an outage. The first visit makes the house safe and restores what can be restored; any lasting repair follows with a written estimate. Goodnow Electric handles the permit when service equipment is replaced and coordinates the reconnect with the utility. For homes that have lost power more than once in a winter, it can also be the moment to talk about an interlock kit or a standby generator, so the next storm is an inconvenience rather than an emergency.