Most storm calls in Berwick trace back to a tree. When a limb lands on the service drop, its weight can rip away the weatherhead, bend the mast or pull the meter socket from the siding, and at a mobile home it can break the connection at the pedestal. Ice and wet snow load the same wires more slowly. Big regional storms, like the October 2017 wind event that left over 400,000 Maine accounts dark or the January 2024 storms that put York County under a federal disaster declaration, damage services across the whole town in a single night.
The split in ownership decides who fixes what. CMP’s responsibility ends at its line and the meter, so a wire on the ground is theirs: keep people and pets back and phone CMP or 911. Everything below that, meaning mast, meter base, service entrance cable and panel, plus the pedestal and feeder at a mobile home, is the owner’s, and CMP will not re-energize it until a licensed electrician has put it right. Goodnow Electric secures the damage, rebuilds what broke and arranges the reconnect with the utility.
Other emergencies start inside. In the village’s older houses, overloaded original circuits and tired fuse panels show up as warm outlets, flickering lights and a smell of hot insulation. In mobile homes, loose connections at the pedestal or the panel can cause lights to brighten and dim or appliances to fail, a sign of a failing neutral that needs attention right away. Wood stoves and heavy winter loads add their own risks when extension cords run to space heaters and fans. Where there is smoke, a burning smell or sparking, turn off that breaker, or the main if it is safe to get to, and then call; Goodnow Electric answers emergencies 24/7. Water is its own hazard: after a burst pipe or a flooded basement, an outlet, panel or appliance that got wet needs an electrician’s inspection before anyone uses it, however dry it appears, since corrosion forms where no one can see it.